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 Subject : Student Support Specialist I.. 01/27/2022 02:05:29 PM 
Mary Clanahan
Posts: 11
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The University of Missouri- St. Louis is looking for a Student Support Specialist I.
Responsibilities include:
Provide support and excellent customer service to students, alumni, faculty, staff, administrators and community constituents
Maintain and process transactions related to the student record such as grade modifications, grade changes, academic renewals, transcripts, student program plan changes, and various enrollment transactions including those through the registrar application, and student waitlists
Responsible for conducting the roster verification process to comply with Federal Financial Aid regulations
Conduct degree and enrollment verifications to potential employers via the National Student Clearninghouse regarding job opportunities for graduates
Process special program applications (Senior Express, Advanced Credit, Visiting, & Succeed)
Data Entry (test scores, name and address changes)
Assist constituents across various communication mediums (email, zoom, chat, etc.)
Other duties as assigned

Minimum Qualifications
A high school diploma or an equivalent combination of education and experience and at least 1 year of experience from which comparable knowledge, skills and abilities can be acquired is necessary. Basic computer operation.

Preferred Qualifications
Background in providing excellent customer service and problem solving. Ability to adapt to new assignments and basic office work experience. Experience with PeopleSoft Campus Solutions is a plus.

Apply at: https://www.umsl.edu/services/hrs/careers/index.html

Comments
Benefit Summary
The University of Missouri - St. Louis offers benefit-eligible employees a wide variety of benefits including: health, dental and vision coverage effective on the first day of employment, vacation and sick time accrual, four personal days per year, tuition assistance for employees and their dependents, pension and employee and dependent life insurance. For more information about our benefits, please visit http://www.umsystem.edu/totalrewards/benefits.
 
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