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Business Process and Reporting Analyst
Registrar’s Office
Full time
The Office of the Registrar plays a vital role in creating procedures and processes that promote student enrollment, completion and graduation. The office also creates and promotes data information systems that inform decision making at the University. The Business Process and Reporting Analyst provides technical leadership and support in the development, implementation and enhancement of the related business processes. This individual will manage several aspects of the student records management system, train campus personnel to effectively use the systems to serve students and encourage the creation and use of data to inform decision making.
Responsibilities
• Coordinate and facilitate training for the use of student record-related business systems and processes (i.e. registration, grading, wait lists, document storage, data dashboards, reporting systems)
• Collaborate with University employees to develop and maintain student record-related reports to support data informed decision making
• Provide oversight and management for use of the Banner Document Management (BDM) system, including end user training, security management, and data integrity
• Serve as the campus liaison to the National Student Clearinghouse (NSC) by managing the reporting processes and making the campus aware of opportunities to use NSC data
• Manage the master catalog and semester schedule of courses
• Maintain current knowledge of Degree Works and support system maintenance (i.e. scribing, security, testing) and develop systems to use Degree Works reporting capabilities
• Provide training, scheduling, and supervision of student staff
Qualifications
• Bachelor's Degree
• General knowledge of higher education
• General knowledge of master catalog and master schedule processes within higher education
• Excellent interpersonal, verbal, and written communication skills
• Ability to handle multiple tasks with frequent interruptions
• Experience in evaluation, implementation, and functional use of technology systems and products to meet departmental functions
• Evidence of strong project management skills, detail orientation, and customer service focus
• Experience reporting, analyzing, and interpreting data developing reports using query systems
• Demonstrated ability to teach/facilitate training programs
• Computer literacy, including advanced knowledge of Microsoft Word, Excel, and Access
• Ability to work independently with minimal supervision and as a team player
• Willingness and ability to recognize and solve problems
• Demonstrated commitment to a diverse work environment, including working with multi-cultural populations and an understanding of, and sensitivity to, issues affecting women and minorities
Application Deadline: To ensure full consideration, application materials must be received by June 17, 2022. The position is available immediately and will remain open until filled.
To Apply: Submit the following items by clicking on the APPLY button at the top of the job announcement at https://www.schooljobs.com/careers/semoedu
• Letter of interest addressing position qualifications
• Current resume
• Names and contact information of three professional references |
